Managed IT Services – Premium Plan

With the Premium Plan, you get the full range of managed IT services from remote network monitoring to performance reports. As your managed IT services provider we not only assure you’re getting the right IT maintenance and support services, but we’ll also protect your operating systems, applications, configurations, settings and data for Windows® and Linux® servers, workstations and laptops and virtual environments with our backup and storage services.

MANAGED MAINTENANCE AND SUPPORT

  • Remote Network Management 24/7
  • Network Monitoring
  • IT Asset Management
  • Mobile Device Management
  • Hardware and Software Inventory
  • Hosted Email (Email Administration)
  • Virtual Servers
  • Desktop Optimization and Management
  • Print Management (local)
  • Software Deployment
  • Reporting
  • Monthly customer site visit
  • Quarterly customer site visit

MANAGED SYSTEM SECURITY

  • Active Directory Administration
  • Network Policy Enforcement & Administration
  • File, Folder and Share Administration
  • Antivirus/Anti-malware Protection (Monitoring)
  • Network Threat Management
  • Email Protection
  • Patch Management
  • Firewall Administration

MANAGED BACK UP AND STORAGE

  • Backup and Storage Administration
  • On-premise Backup & Storage
  • Off-premise Backup & Storage
  • Cloud Replication
  • Disaster Recovery